Shipping Policy
All orders are processed with care and shipped from our fulfillment center within 2–3 business days, unless otherwise noted in product descriptions (e.g. pre-orders or limited drops).
Once shipped, delivery time depends on the shipping method selected at checkout and your location. You will receive a confirmation email with tracking information once your package is on its way.
Shipping Options
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Standard Shipping (5–7 business days)
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Expedited Shipping (2–3 business days)
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Local Delivery (only if available)
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked “Delivered” by the carrier. If this occurs, we recommend contacting the carrier directly and filing a claim. Still need support? Email us at ladymob@exaltedbg.com, and we’ll do our best to assist.
International Orders
We currently do not offer international shipping. Stay tuned as we grow!